NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
VACANCY DETAILS :-
POST NAME - Non Voice Process
QUALIFICATION - B.Com/BBA
EXPERIENCE - Nil
POST - 9
LOCATION - Coimbatore
JOB DESCRIPTION :-
- Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.
- Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and document the details in the client software for claims resolution.
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Check EOB and Insurance websites with regard to outstanding claims
- Coordinate with the team leader in following the processes
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