Major Activities :
General Ledger & Month-End Activities
Prepare and post journal entries in accordance with accounting principles.
Perform reconciliations including Bank Reconciliation, Intercompany Reconciliation, and Balance Sheet Reconciliation.
Review ledgers and manage open items.
Ensure strict compliance with SLAs during month-end; avoid errors in postings.
Analyze trial balance to ensure no abnormal entries.
Perform post-closure activities, including maintaining documentation for MCS and other areas.
Reporting & Audit
Prepare financial reports based on company policies, procedures, audit requirements, and GAAP.
Prepare schedules for statutory and internal audits; interact with auditors and provide timely resolution of audit queries.
Issue Resolution & Continuous Improvement
Resolve client queries and perform root cause analysis.
Participate in continuous improvement initiatives within Shared Services.
Support a culture of high performance and foster effective teamwork.
Build strong collaborative relationships internally and externally.
Service Excellence
Ensure overall delivery of services meets or exceeds agreed KPIs and SLAs.
Provide inputs for service reporting and support service transitions.
Analyze issues and resolve them in a timely manner.
Work with the Service Management Lead to track SLAs and ensure customer needs are understood, documented, and prioritized.
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