Livspace is a trusted interior design marketplace that connects interior designers, vendors and customers across India and Singapore. We provide end-to-end home interior services across 15 cities and counting both in India & Singapore. With over 20,000+ happy customers, 1500+ interior designers, present in 15 cities and 2 countries and 16 experience centres, we're revolutionising the home interiors industry. Our founding team combines world-class talent and entrepreneurial experience gathered at companies like Google, Microsoft, Yahoo, Amazon, Flipkart, Adobe, Myntra, and Space Matrix. We are well-funded; our investors include top venture firms like TPG Growth, Venturi Partners, Tahoe Investment Group, Kharis Capital, Goldman Sachs, Helion, Bessemer, and Jungle. We are a design and technology-first start up and employ a combination of data science, algorithms, and design to create unique experiences for homeowners and scale the job of interior designers.
VACANCY DETAILS :-
POST NAME - Assistant Manager Accounts & Finance
QUALIFICATION - CA/CMA
EXPERIENCE - 2 To 4 Years
LOCATION - Bangalore
JOB DESCRIPTION :-
1. Strategic & Business Partnership
- Participate in business reviews for new channels, partnerships, and initiatives to design financial and collection frameworks supporting scalability.
- Collaborate with Business Heads to define collection process flows, risk control measures, and cash realization mechanisms.
- Provide strategic insights on collection trends, recovery risks, and working capital efficiency to management.
2. Receivable & Collection Management
- Oversee the complete AR cycle invoicing to realization – including NEFT/RTGS, cheque, CMS, and payment gateway collections.
- Conduct daily follow-up calls with Experience Center and Sales teams for pending deposits, reconciliation mismatches, and exceptions.
- Monitor and optimize collection costs related to CMS, cash pickup, and payment processing operations.
- Maintain strong relationships with CMS partners, banking teams, and PG service providers.
- Ensure timely CMS alignment and onboarding of new Experience Centers.
3. Process Governance & Induction
- Design, implement, and refine collection SOPs and escalation matrices for all business channels.
- Conduct policy update sessions and workshops for EC Managers and Sales teams.
- Take ownership of one-on-one inductions for newly joined EC Managers and sales staff managing collections.
- Drive adherence to collection policies and ensure consistent process communication across teams.
4. Customer Reconciliation & Dispute Resolution
- Lead monthly customer reconciliation with Sales, Billing, and Operations to ensure data accuracy.
- Resolve short payments, debit/credit note mismatches, and TDS discrepancies.
- Document all reconciliation activities and maintain audit-ready communication trails.
5. Control, Reporting & Insights
- Own accounting entries related to collections, adjustments, refunds, and write-offs in the ERP.
- Generate and present MIS dashboards on collection aging, advances, overdue performance, and risk accounts.
- Deliver actionable insights on collection shortages — by location, customer segment, and business category.
- Ensure statutory and internal audit compliance, including GST and PAN-linked requirements through continuous engagement with Tech and Sales teams.
6. Team Leadership & Continuous Improvement
- Lead and mentor the collection team; allocate goals and monitor their achievement through daily and monthly reviews.
- Introduce automation and system-based monitoring for reminders, dashboards, and MIS accuracy.
- Build capability within the team for better negotiation, communication, and analytics-driven follow-up.
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