Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering.
VACANCY DETAILS :-
We are hiring for F&A - PTP/OTC/RTR Skills. Please walk-in for interview on 22nd April 23 at Bangalore location.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-External-153357
Interview details
Interview Date: 22nd April 23
Interview Time: 10 AM till 12.30 PM
Interview Venue:
Bangalore Electronic City Venue::
Electronic City Main office Campus
Infosys BPM Limited , Gate no 10 , Electronic city Phase 1
Things to remember while entering the campus
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Documents to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Voice/Data:
OM/AP/AR/GL/Supply Chain/Payroll/Claims/Helpdesk:
- To support queries received from client employees/vendors/stakeholders through calls or emails and assist accordingly
- The topic of conversation relates to travel expense reimbursement queries, invoice & payment status checks, tool navigational assistance, etc.
- Should be able to multitask between calls and emails based on business requirement
- Should possess reasonably good typing skills
- Willing to work in night shifts and Australia shifts, should be flexible with stretch shifts occasionally basis business requirement
- Ability to empathize with customers and identify potential escalations
- Ability to co-ordinate with multiple teams
- Should be a team player
- Should have a stable broadband connection at home (given the current WFH situation). A stable connection is a must to support calls
- Interpersonal skills
- Multitasking
- Ability to work under pressure
- Excellent communication (written and oral)
- Voice
- F&A Customer Support
- Graduation in any discipline
- Shift timings: 7:30pm/8:30pm to 4:30am/5:30am
Non-voice - T&E:
OM/AP/AR/GL/Supply Chain/Payroll/Claims/Helpdesk:
- To review and process expenses received from client employees/vendors/stakeholders through the reimbursement tool
- Should have an eye for details and good analytical skills
- Should be a quick learner
- Flexible with shifts with stretching occasionally basis business requirement
- Good excel knowledge
- Ability to co-ordinate with multiple teams
- Should be a team player
- Should have a stable broadband connection at home (given the current WFH situation).
- Interpersonal skills
- Multitasking
- Ability to work under pressure
- Good communication (written and oral)
- Non Voice
- F&A Time and Expense
- Graduation with finance background
- Shift timings: 1.00 pm to 10:30 pm & APAC shift
PTP: Assistant Accountant
- Ensure self-compliance to guidelines and policies
- Ensure that the service levels meet the requirements of SLAs, Ensuring proper timeliness and quality KPIs in line with target
- Following the work instructions related to specified processes, Identification of process improvement opportunities
- Manage and develop the relationship with the client
- Participate in process optimization initiatives, Participation as team members in projects
- Preparation and execution of the Internal Control Standards, Preparation and updating work instructions and Preparation of SOX control for PTP processes
- Providing effective communication and professional relation with customers, suppliers, and co-workers
- Refer un-resolvable and complex cases to Process Specialists or Team Leads for guidance and resolution
- Support other team members, Training, and support for newcomers
- Segregating the invoices, bank statements and other AP documents
- Scanning of invoices accordingly to way of scanning, Archiving the invoices and other documents
- Invoice verification, Invoice coding and processing, PTP reconciliation
- Sending the documents for vendor master modifications, Service desk support
- Cash forecasting, create payment proposal and execute payments
- Domestic, foreign, manual, urgent payments validation and verification
- Payment allocation, cooperate with other team members responsible AP Posting/Payment to resolve issues
- Handling calls incoming from the vendors, creating ticket for every call received, Data analysis of expense accounts
PTP: Accountant
- Being the first point of contact for transaction related escalations and Conducting workshop or trainings
- Ensure self-compliance to guidelines and policies, ensure that the service levels meet the requirements of SLA and Ensuring proper timeliness and quality KPIs in line with target
- Following the work instructions related to specified processes
- Preparation and updating work instructions, highlight issues impacting process or team to the TL
- Identification of process improvement opportunities, identify problems through audit or client feedback & Initiating actions to solve raised operational problems within a team
- Invoice coding and processing, Leading projects, Participation as team members in projects
- Manage and develop the relationship with the client, manage exceptions, follow up exceptions to resolution including ensuring non-recurrence, Manage the knowledge repository for the process and update it timely
- Monitor status of not solved blocked invoice, Participate/drive process optimization initiatives
- Preparation and execution of the Internal Control Standards, Prepare tax specific trainings
- Providing effective communication and professional relation with customers, suppliers, and co-workers
- PTP reconciliation, refer un-resolvable and complex cases to Team Leads for guidance and resolution
- Release on daily basis the Tax holds
- Sending the documents for vendor master modifications, Sharing tips and tricks within the area of expertise
- Support knowledge handovers, Support other team members, Supportive function during the projects to Project Leaders
- Taking actions to improve and develop PTP processes and Training and support for newcomers
- Cash forecasting, cooperate with other team members responsible AP Posting/Payment to resolve issues
- Create payment proposal and execute payments, Handling calls incoming from the vendors, creating ticket for every call received
- Responding to queries Domestic, foreign, manual, urgent payments validation
- Domestic, foreign, manual, urgent payments verification
- Payment allocation, Resolve escalated queries
Data analysis of expense accounts, Additional tasks assigned by Supervisor completed on time
O2C:
- Experience in CMD, Invoicing, Cash application, Dispute and collections. Prior work experience with UK client ,collections (voice) process
- Experience in finance operations work with expertise in [OTC] / AR related processes in a BPO/Shared Services environment
- Exposure to an SAP ERP environment SAP in a multi country environment with Shared service exposure
- Preferred background being manufacturing / service industry / Equipment provider
- Required good knowledge on MS Excel, MS Access, Macros
- Good communication and Analytical skills
- Interpersonal skills and Positive attitude
- Commitment to quality work
- Act as a subject matter expertise in the areas of OTC Process
R2R:
- Experience in General Ledger Accounting, Treasury Accounting, Bank Reconciliations, Balance Sheet Account Reconciliations, reviewing Journals, Fixed Assets Accounting, Month End close activities, etc.
- Experience in finance operations work with expertise in [RTR] / GL/Reporting related processes in a BPO/Shared Services environment
- Exposure to an SAP ERP environment SAP in a multi country environment with Shared service exposure
- Preferred background being manufacturing / service industry / Equipment provider
- Required good knowledge on MS Excel, MS Access, Macros
- Interpersonal skills and Positive attitude
- Commitment to quality work
- Act as a subject matter expertise in the areas of RTR Process Be well equipped with R2R process like Bank Reconciliations, Treasury Accounting, Fixed Assets Accounting, Journal Processing, Month End Closing activities, Reconciliation and Reporting process
Payroll:
- Becomes a Subject Matter Expert - Thorough working knowledge of functional area
- Accounting entries into internal accounting systems post Payroll finalization
- Administering end-to-end payroll for Clients Employees per the prescribed timelines / Payroll cycles and the subsequent interrelated activities (like reporting, notifications etc...)
- Recognize a Non-standard situation and alert TL & Process Manager. Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation
- Quality Control and Quality Audits for team performance
- Manage Team queries in a scientific and systematic SOPS, FAQ’s, KM system etc
- Own and maintain changes to relevant Process Documentation, Training and Certification Modules
- Demonstrate an ability to train associates in the Domain. Train new joiners & administering certification
- Assisting Team Lead in management tasks as required, especially in multi-shift environment by acting as a SPOC. Grooming ground for Team Lead role
- Relevant and assigned interaction with clients
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