Ford is a family company, one that spans the globe and has shared ideals. We value service to each other and the world as much as to our customers. Generations have made their memories with us and included us in their hopes and dreams. After 117 years, we’re used to adapting to and leading change. That’s why we’re evolving to focus on services, experiences and software as well as vehicles.
VACANCY DETAILS :-
POST NAME - Associate
QUALIFICATION - CA Inter/CMA Inter/MBA/B.Com/M.Com
EXPERIENCE - 0 To 1 Year For CA Inter/CMA Inter/MBA & 1 To 3 Years For B.Com/M.Com
LOCATION - Chennai
JOB DESCRIPTION :-
- Handling supplier calls & emails – by following the etiquettes appropriately
- Perform deep dive analysis for all queries in emails / calls / tickets and provide
- complete resolution
- Work closely with operating teams if there is a delay in processing payment
- Daily reporting of count/ status of calls & emails handled
- Collate metrics and publish to management on a regular basis
- Provide timely documentations and accurate test results for automation initiatives as and when required
- Support supplier trainings on EPayables and Chatbot digital tools
- Improve digital tools utilization by suppliers and aim towards email reduction
- Coordinate within the team for completing common objectives
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