Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.
Service & Internal Controls Assurance
Monitor on day-to-day basis to ensure accurate and on-time service delivery by team following SLAs and process governance tools
Regularly review SOX/Internal controls compliances in team with proper documentation and promptly remediate any discrepancy observed
Be the first line of contact for team and business in resolution of escalated queries / issues with a sense of urgency and ensure no repeats. Include assessing the issues needing IT help and raising appropriate Incident requests with preliminary root cause analysis.
Proactively plan capacity & activity with team and relevant stakeholders for major milestone service deliveries like Month-end/Year-end closing, Reporting, Quarterly costing, etc
Work with Team Lead to assess the ad hoc service requests from business and guide teams for action
Working with a team to ensure SOBPs are up-to-date and incorporate any changes required in a timely manner. Keeping Team Lead informed of and consult for any major changes.
Develop analysis and insights from business data to support business leaders make informed decisions
Ensure regular engagement with stakeholders in a proactive manner and use these connects to issue resolve, build rapport, learning and development of team
Projects & Continuously Improvements
Bring up any process improvement ideas from the team with assessment of impact on process effectiveness and efficiency and guide the team in implementation.
Support global projects / CPIs implementation / efficiency delivery measures
People Enablement
Onboarding new members in the team and assessing effectiveness of learning and scale up from early days for successful service delivery.
Assign and Assess performance (through regular check-ins) KPI's, Individual Objectives and plan for successions in the team
Facilitate ongoing functional learning in team on regular basis based on feedback from business or own assessment of the needs/gaps
Developing back-up among resources within team
Provide on-going coaching and feedback to team through regular check-ins
Proactively support development and implementation of IDP action items for the team for talent development
Learn about and support coaching culture in team
Use the recognition tools and forums for timely recognition of good work in team and peers
Cross functional stakeholders: Non-Finance (CS&L, Production, Procurement) and Finance teams in Colgate entities and other centers
External and Internal Auditors
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