Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
VACANCY DETAILS :-
POST NAME - Executive Finance Operations
QUALIFICATION - B.Com
EXPERIENCE - 1 To 2 Years
LOCATION - Bangalore
JOB DESCRIPTION :-
- Processing of manual refunds to the customer’s account through the payment gateway for the cancelled /Failed trips on Salesforce tool
- Handling customer complaints, queries and escalation on Salesforce tool
- Handling Internal CS team’s queries
- Maintaining accurate data of the processed transactions
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