We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 80 million people directly and 791 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
To manage process of Income Reconcilers for Income generating activities of British Council. The role holder will ensure that Income reconciliations of the countries are completed as per the agreed process and any open items / risks are highlighted to develop mitigation plans. The role will also work with other teams to automate recognition and reconciliation process to improve accuracy and timely completion of the reconciliations meeting the agreed standards.
Role context
- Performing monthly reconciliations of the income collected with income expected within agreed timeline and working with stakeholders to resolve the open reconciling items on timely manner
- Innovative mind-set and active participation in continuous process improvement
- Willingness to take new opportunities and challenges
Main opportunities/challenges for this role
Accountabilities, responsibilities and main duties:
- Extract delivery reports of exams/ teaching classes from relevant systems, sites or seek information from Operational teams as per the agreed SLA
- Complete reconciliation of the income collected with income expected within agreed timeline
- Issues and non-reconciling items to be investigated and resolved before completion of the reconciliation for the succeeding month / accounting period/ term shared with Country Operational & Finance teams and resolved as per SLA
- Complete analysis of the issues (recurrent) and recommend changes to the income recognition and recording process adhered by the country teams
- Review the quality of service delivered by means of periodic audit of completed work
- Support in monthly dashboard reporting, SLA and KPIs
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