The Team Member - Q2B Contracts is responsible for performing the Review of set-ups & other related activities. This includes coordinating review of set-ups for clients of NTT DATA across various countries managed by GBSS function of NTT DATA. Also includes providing support on internal/external queries regarding set-ups – need basis.
Responsibilities
1. Ensure timely review of all set-ups according to client terms to reduce overall turn-around time of organization.
2. To ensure that there is no contract that is kept on HOLD/Aging without proper reasoning.
3. To ensure updating all the trackers those are required to be maintained. For example, Daily Productivity/Volume tracker, etc.
4. To report any non-compliance issues to the Team Lead so that precautionary measures can be put in place
5. To ensure that there is no misuse of the Company’s assets (emails/phones, pdf. writers etc.).
6. Be a part of the regular calls (need basis), audit the information (if needed) and to ensure that no scheduled Calls are missed.
7. Ensure proper control checks are adhered to, so that errors are minimized/ eliminated.
8. Perform back up duties for Team members, as necessary.
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