The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
VACANCY DETAILS :-
POST NAME - Team Lead Income Recording & Recognition
QUALIFICATION - CA Inter/CMA Inter/B.Com/BBA
EXPERIENCE - 0 To 2 Years
LOCATION - Noida
JOB DESCRIPTION :-
To support Regional Hub in ensuring that Online & Offline Income processes are completed, and risks highlighted to ensure that the financial and accounting processes locally and regionally are adhered to.
Role context
To manage team processing Bank Reconciliation process for Online & Offline Income
To manage team processing income recording for Online & Offline Income
To manage Refunds & Chargebacks process
To do quality review of reconciliations completed by the team
To do quality review of recording completed by the team
Main opportunities/challenges for this role
Accountabilities, responsibilities and main duties
- To manage and monitor Bank Reconciliation, Income Recording, Refunds, & Chargeback process for Online & Offline transactions as per agreed SLA
- Support the project team in implementation of centralising / standardizing Income Recording for various products globally from finance perspective
- Prepare Month-end & other adhoc process reports as required by Internal management and Business Stakeholders and timely delivery of the same
- Ensuring all online & offline income process related activities are performed as per agreed SLA
- Ensure Regional service requests and incidents are resolved within agreed service levels
- Support to Manger – Income Recording & Recognition in process management & highlighting any process risk for long term solution
- Monitor Team performance on ongoing basis through regular reviews. Identify non-performers & address developmental needs
- Identify Process Improvement projects, present to internal/ external stakeholders and obtain approval. Initiating process improvements there by improving the overall efficiency
- Ensure all process documents are timely updated with process changes
- Ensure support and compliance for all kinds of audit
Performance Management
- To manage staff in agreed line of management, provide them with appropriate coaching and mentoring and to support the analysis of skills and other development needs and subsequent learning and development initiatives.
- All aspects of the British Council’s performance management procedures and standards are used to induct, manage and develop staff members and to evaluate performance according to the agreed timetable.
- Essential HR procedures and standards are applied consistently.
- Staffs with in line of management have access to, and are encouraged to make use of, development opportunities.
Information Security
- Ensure that their workforce are aware of the information security policies and comply with them
- Ensures that the team complies to ISO 27001 and IGA related requirements
- Send account opening requests effectively
- Disable accounts immediately for leavers and Absconders /on long leaves
- Document and monitor / review access levels of his/her team
- Provide security awareness and education to team
- Manage Records to ensure compliance to Freedom of information act
- Ensure incidents of their respective functions are closed within SLAs
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