Reliance Jio Infocomm Limited, Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles.
VACANCY DETAILS :-
POST NAME - Freelancer Customer Associate
QUALIFICATION - 10th
PREFERRED QUALIFICATION - 12th
EXPERIENCE - Nil
POST - 7701
LOCATION - All Over India
JOB DESCRIPTION :-
Jio Customer Associate is an aspirational program to connect women and youth to be a part of the Digital India Movement. It enables people with diverse backgrounds such as Students, Self- Employed, Homemakers, Field staff to support our
customers with various initiatives.
We are looking for free lancers who have good communication skills, understand customer demographics and can speak in local language. Jio will provide adequate training and support for this program.
RESPONSIBILITIES -
1. Acquire new customers
2. Call Jio Customers and explain them about Jio's Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jio's plans, products and services to add value to the offering
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