VACANCY DETAILS :-
POST NAME - Assistant Manager Finance Operations
QUALIFICATION - CA Inter\CMA Inter\B.Com\M.Com
EXPERIENCE - 3 To 6 Years
LOCATION - Gurgaon
JOB DESCRIPTION :-
FSO service offerings for (1) System Incident Management, (2) User Training and Education, (3) Query Management, (4) Reference Data Management, (5) System Monitoring, (6) Data Integrity / Assurance, (7) System Security & Controls, (8) Change liaison activities.
The Opportunity :
- Hyperion Financial Management (Saracen, COBRA, Web Analysis for dashboards and future project deliveries)
- Cognos ePlanning (principally Contributor) and TM1
- The extended functionality provided by the Query Management tool
- For the Finance Systems Performance dashboard, run daily tests and update the dashboard with availability status, documenting and escalating any live issues to Application SME’s and UK Application Maintenance management
- Professionally handle queries and issues from global users, understand and interpret information and route issues to relevant colleagues
- Proactively identify issues and escalate with relevant teams (Business, IT etc)
- Build strong effective relationships with colleagues and other teams
- Asst Manager will be overall responsible for executing all assigned activities (standard and non-standard) pertaining of Finance Systems Saracen Support.
o Troubleshooting user issues, user guidance and knowledge sharing
o Perform monthly scheduled system admin tasks
o Review critical tasks
o Amend and create SOP’s as per the changes in the business function
Customers / Stakeholders :
o Ability to Interact and build rapport with customers
o Provide additional support on ad hoc activities (UAT)
o Identifying and implementing improvements in a continuous manner from a system & data standpoint.
Teamwork :
o Effective communication within the team and with cross functional teams/stakeholders
o Take accountability and ownership of the tasks and responsibility assigned
Operational Effectiveness & Control :
o Ensures adequate controls are in place, documented and evidenced by the team
o Communications are clear, documents are of a high quality
o Communications are clear, documents are of a high quality
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